Privacy Policy

Introduction

This privacy and cookie policy was last updated on March 16, 2021.

Solmensid respects your privacy and processes your data in accordance with the General Data Protection Regulation (GDPR). Our cookie policy provides more information about the cookies we use. This privacy and cookie policy explains how Solmensid handles your personal data when you use its website(s) and services. Should you have any questions and/or comments, you can contact us by sending an e-mail to the following e-mail address: info@solmensid.com or via the contact information at the bottom of this privacy and cookie policy.

Personal data we process

Solmensid processes your personal data because you use its services and/or because you provide it to us yourself. Below you will find an overview of the personal data that Solmensid processes:

  • First and last name;
  • Address details;
  • Telephone number;
  • Email address;
  • Payment information;
  • Other personal data that you actively provide, for example, in contact forms, correspondence, or during telephone contact.

Processing of the personal data is a necessary condition to enter into this agreement with you. Without this personal data, Solmensid is not able to provide services to you nor fulfill other obligations of this agreement. You cannot enter into this agreement with Solmensid without providing the relevant personal data.

Special and/or sensitive personal data we process

Our website and/or services do not intend to collect data about website visitors who are under 16 years of age, unless they have permission from parents or guardian. However, we cannot check if a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us via info@solmensid.com, and we will delete this information.

For what purpose and on what basis we process personal data

Solmensid processes your personal data for the following purposes:

  • To provide our services to you;
  • To be able to call or email you if necessary to perform our services;
  • To inform you about changes to our services and products;
  • To inform you about services or products you have taken;
  • To identify you;
  • To comply with legal obligations, such as the requirement to process certain personal data.

Insofar as the processing of personal data takes place on the basis of your consent, the customer always has the right to withdraw the given consent.

Automated decision-making

Solmensid does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions made by computer programs or systems, without a human (for example, an employee of Solmensid) in between.

How long we store personal data

Solmensid does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected, unless there are legal obligations that require a longer storage period.

Sharing of personal data with third parties

Solmensid shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. These third parties may be located outside the EUR or EER. Solmensid remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Solmensid uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone upon your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly and remember, for example, your preferred settings. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved through your browser’s settings.

Your rights regarding personal data

You have the following rights regarding your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
  • Right of access: you have the right to request access to the data that we process about you.
  • Right to rectification and supplementation: you have the right to supplement, correct, delete, or block your personal data whenever you wish.
  • If you give us consent to process your data, you have the right to withdraw that consent and to have your personal data deleted.
  • Right to data portability: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, you can contact us. You can do so by sending an e-mail to the following e-mail address: info@solmensid.com or via the contact information at the bottom of this privacy and cookie policy. Solmensid will respond to your request as soon as possible, but in any case within four weeks. If you have a complaint about how we handle your data, we would like to hear about it, but you also have the right to submit a complaint to the Belgian Data Protection Authority via contact@apd-gba.be.

How we secure personal data

Solmensid takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not well secured or there are indications of abuse, please contact us by sending an e-mail to the following e-mail address: info@solmensid.com or via the contact information at the bottom of this privacy and cookie policy.

Changes to this privacy and cookie policy

This privacy and cookie policy may change from time to time. Solmensid will publish these changes on its website. Minor changes can be made at any time. We will never use your personal data for purposes other than agreed upon without your consent.

Contact information

Solmensid SRL
VAT RO49663448
Address: Municipiul Brașov, strada Popa Sapcă, nr.5 bloc 44 scara C Ap2. Brașov 500327 Romania
Website: www.solmensid.com
E-mail: info@solmensid.com
Telephone number: +40 759 750 364